Communicate with Customers Through Text
NEXTms is a trailblazing new platform which provides your business the ability to send and receive messages with your customers. You can now easily initiate or receive real-time text messages, photos and videos securely from your personal computer.
It’s just this easy:
- Talk to an Expert
- Build a Custom Solution for Your Needs
- Increase Your Business!
- Receive and respond to text messages, photos and videos in a secured environment.
- Allow agents to handle five times the amount of customers.
- Improve customer response rates, loyalty and satisfaction.
- Use as an internal instant messaging solution.
- Access conversations as they happen, with extensive monitored analytics!
- Remain compliant while communicating with customers.
From a Customer
“…NEXTms allowed us to expand our methods of communication…”
“NEXTms allowed us to expand our methods of communication to meet our customers where they are. Callcap’s texting platform allows us to track progress, review historical data, and stay in touch with our matchmakers no matter where they’re located.”