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Get client feedback and find out if your team is leaving customers satisfied with automated surveys. You’ll get the scoop on how your company is really doing from a customer perspective, find out how your employees handled recent phone calls, learn what customers want from your company, and get feedback on new offerings or potential products.
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Sample ButtonBFA Marketing/Communications, Emporia State University
As President/Chief Executive Officer, Will is responsible for leading organizational performance, business development, and execution of Callcap strategy. He has spent his career leading companies through aggressive revenue initiatives, new product launches, operational execution, and scale.
Will enjoys business lunches, leadership study, traveling with his wife, playing golf/tennis, and watching his two sons compete in school and club athletics.
BA, Newman University
Deb is a financial leader with more than 20 years of experience in both Fortune 500 and small businesses. She joined Callcap in 2011 and was promoted to Vice President of Operations and Chief Financial Officer in 2013. During her tenure, Callcap has tripled gross revenue.
Deb also oversees all people service policies, procedures and risk management, employee evaluation tools and benefit programs. She has served as a distinguished board member with the Wichita YMCA. She also received recognition in the 2016 CFO Awards by the Wichita Business Journal.
Deb enjoys traveling and spending time with her spouse, two children, and granddaughter. She also enjoys any time outdoors, such as taking ATV and boat excursions.
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“…I love how I can record conversations to revert back to later on in time…”
“Callcap comes in handy for me on an everyday basis. I love how I can record conversations to revert back to later on in time. That aspect can really help drive sales. From a management perspective, you can hear your employees conversations to ensure quality.”
—Micro Quality Calibration, Inc.
“The texting is working so well on helping us book visits. It’s working better than we ever imagined!!!”
—Benjamin Franklin Plumbing
“[Callcap] has everything I need to get the information necessary to improve my staff’s phone etiquette and increase closing percentage.”
—HVAC Growth Strategies, LLC
