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Why Callcap is Different
Callcap is different. We were the first of our kind and today we continue to set ourselves apart, providing to our customers innovative technologies and consultative solutions with a human touch.
We’re proud to be Midwest based, providing services from coast-to-coast.
Callcap was the first to provide near real-time call monitoring and a proprietary listen system.
Secure and PCI Compliant
We secure call recordings in redundant paths and are equipped to remove sensitive customer information.
Our analysts are real people who can pick up on the subtleties of conversation and emotion in every call.
Fast and Accurate
We offer industry-best times for processing and grading calls while maintaining quality and attention-to-detail.
Callcap employs world class developers and has the ability to deliver unique project requirements.